Straight to the heart of your customers

Because good manners are a must in business. We design for you the best communication tool to say sorry, just in case you need it.

A thoughtful gift to strengthen the relationships with your customers

A unique recipe and packaging for your business.

On top of designing a customized Chocolat Désolé recipe and packaging for your business, we can also provide you with a whole communication concept. Your customers will receive a thoughtful gift created for them exclusively, and by your company. What a wonderful way to turn around a service or product mishap into a positive customer experience!